Frequently Asked Questions

Do any of your hotels have meeting and event facilities? Yes, most of our hotels have a range of flexible function spaces. Get in touch and we’ll chat you through the options.
Will I have a dedicated account manager? Yes – they’ll look after everything you need, and answer all your questions.
Can you give me tips on how to plan the best tour for my clients? Absolutely! From itinerary ideas to providing specific journey times, we want your clients to experience the best possible tour.
Do you have a set porterage fee? Yes. Our charge for porterage is £2 per bag. Your dedicated account manager can chat you through the options.
Do you offer early breakfasts? Yes. We can provide a continental breakfast for early departures. Just let us know when your room list is confirmed and we’ll organise this for you.
Can you provide packed lunches for day excursions? Yes. You can order these before your group arrives, and they’ll be ready to pick up on the day you need them. Prices vary a little between hotels – we’re happy to guide you through different options.
Do you provide lunch stops and refreshment breaks? Of course. Each of our hotels offers two or three course lunches, soup and sandwich stops, high teas and cream teas. We can cater for up to 300.
Can you organise Scottish-themed evenings? Yes. Take your pick: whisky tasting, Burns nights, and pipers, highland dancers, drinks receptions and celebrations. Just speak to our groups team to discover the range of entertainment available